In PART I of this article we addressed the motivation question: Why would an organization switch to IP Telephony when
Press 1 for Spanish. Press 2 for French, and press 3 for English. I’m sure at some point in your
Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.
New challenges introduced by the IP revolution can cause a fax call to fail. Digital (packetized) fax data is still subject to network impairments as is Voice over -Internet Protocol (VoIP). Here is a list of IP network characteristics that can break your FAX-over-IP service. . .
Unified Communications (UC) promises enhanced worker productivity for businesses, with such attractive features as integrated voicemail and email, desktop voice
Artificial intelligence, virtual reality, IoT, AVoIP, 8K, 5G… All of these expanding technologies cannot and will not function without a
The growth of virtualization technologies, supported by cloud services, is radically transforming the way communication networks are delivered and managed.
Cloud this. Cloud that. What I want to know is this: What has The Cloud ever done for any actual real
So you took the leap. You went ALL-IP with your business communications. Congratulations! But wait… you have a business-critical analog
Patton has been doing a TON of new things lately. Some of them, people may not know much about. So