Call centers and large enterprises face unique challenges when implementing SIP Telephony. Network protection, SIP normalization, system survivability, and load
Implementing SIP Telephony for High Call Volumes
Author: W. Glendon Flowers
Glendon is responsible for creating corporate marketing and technical content including press releases, web copy, white papers, case studies, educational and tutorial pieces as well as other publications. He serves as editor-in-chief for Patton's email newsletter and other outbound communications. He holds a Bachelor of Science in Computer Science from UMUC and a Bachelor of Music in percussion performance from UMCP. Mr. Flowers is a single father with three adult daughters: Lauren, Hannah & Sarah (twins). He plays guitar, bass, keyboards, drums, and percussion and enjoys composing and arranging music and songs.
UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)
In PART I of this article we addressed the motivation question: Why would an organization switch to IP Telephony when
UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part I)
Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.
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Have you ever needed to deliver voice-over-IP traffic to outdoor endpoints? What about emergency phones in such places as parking
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Connect a 3CX phone system to 8 FXO trunks
3CX Users, Patton just made your life easier. For fast, easy setup, Patton’s new FXO analog-trunking VoIP CPE can connect your 3CX