Most businesses will NOT switch to IP telephony without guaranteed survivability. Internet telephony service providers (ITSPs) must deliver on-premise survivability
Enterprise Survivability in the Age of All-IP Telephony
Author: W. Glendon Flowers
Glendon is responsible for creating corporate marketing and technical content including press releases, web copy, white papers, case studies, educational and tutorial pieces as well as other publications. He serves as editor-in-chief for Patton's email newsletter and other outbound communications. He holds a Bachelor of Science in Computer Science from UMUC and a Bachelor of Music in percussion performance from UMCP. Mr. Flowers is a single father with three adult daughters: Lauren, Hannah & Sarah (twins). He plays guitar, bass, keyboards, drums, and percussion and enjoys composing and arranging music and songs.
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