Call centers and large enterprises face unique challenges when implementing SIP Telephony. Network protection, SIP normalization, system survivability, and load
In PART I of this article we addressed the motivation question: Why would an organization switch to IP Telephony when
Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.
Life is hard for small and mid-sized businesses. Among the challenges: making decisions about forward-looking technology. Will your existing devices work
SIP standardization has come a long way. Basic SIP calls “always” work right? OK let’s be honest. Oftentimes, interoperability still