Over the decades, Patton has won so many awards I can barely keep track of them all. This year, the
This is a story about a technology solution that enabled two European industry leaders to play well with Microsoft Teams.
Call centers and large enterprises face unique challenges when implementing SIP Telephony. Network protection, SIP normalization, system survivability, and load
In PART I of this article we addressed the motivation question: Why would an organization switch to IP Telephony when
Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.
Life is hard for small and mid-sized businesses. Among the challenges: making decisions about forward-looking technology. Will your existing devices work
SIP standardization has come a long way. Basic SIP calls “always” work right? OK let’s be honest. Oftentimes, interoperability still