In PART I of this article we addressed the motivation question: Why would an organization switch to IP Telephony when
Month: April 2020
6 Components an IVR System Needs for an Omnichannel Experience
Press 1 for Spanish. Press 2 for French, and press 3 for English. I’m sure at some point in your
UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part I)
Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.