{"id":365,"date":"2016-12-03T18:36:24","date_gmt":"2016-12-03T18:36:24","guid":{"rendered":"http:\/\/10.10.1.214\/?p=365"},"modified":"2026-11-05T18:36:38","modified_gmt":"2026-11-05T18:36:38","slug":"how-to-actually-go-all-ip-and-keep-your-customers-happy","status":"publish","type":"post","link":"https:\/\/blog.patton.com\/index.php\/2016\/12\/03\/how-to-actually-go-all-ip-and-keep-your-customers-happy\/","title":{"rendered":"How to Actually Go ALL-IP and Keep Your Customers Happy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">All-IP, convergence, UC*, NGN**, however you name it, the telephony transformation is happening now. Are you part of it?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you are a service provider serving thousands of subscribers or a system integrator taking care of your business customers, you are engaged in this All-IP technology transformation&#8230; or ARE YOU?<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"271\" src=\"https:\/\/blog.patton.com\/wp-content\/uploads\/2026\/11\/happy-customer-1024x271.jpg\" alt=\"\" class=\"wp-image-366\" style=\"aspect-ratio:3.7810650887573964;width:1917px;height:auto\" srcset=\"https:\/\/blog.patton.com\/wp-content\/uploads\/2026\/11\/happy-customer-1024x271.jpg 1024w, https:\/\/blog.patton.com\/wp-content\/uploads\/2026\/11\/happy-customer-300x79.jpg 300w, https:\/\/blog.patton.com\/wp-content\/uploads\/2026\/11\/happy-customer-768x203.jpg 768w, https:\/\/blog.patton.com\/wp-content\/uploads\/2026\/11\/happy-customer-1536x406.jpg 1536w, https:\/\/blog.patton.com\/wp-content\/uploads\/2026\/11\/happy-customer.jpg 1917w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To participate in\u2014and profit! from\u2014the ALL-IP revolution, your services have got to be competitive. You want customer who are \u201csticky\u201d and stay with you. Competition is fierce. So here&#8217;s a short list of things you had better take care of if you want to win&#8230;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer your customer the most efficient and inexpensive telecom solution possible.<\/li>\n\n\n\n<li>Connect to business-critical legacy systems for many customers.<\/li>\n\n\n\n<li>Provide value-added services that make you stand out from your competitors.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To achieve profitability in the transforming telephony market you must deliver efficient, secure, high-quality services! Skimping on any item on the short list\u2014especially network quality\u2014is a recipe for disaster! Taking shortcuts on voice security? You really shouldn\u2019t. The security challenge presents an opportunity for you and your service to stand out from your competitors. And what happens when your subscriber\u2019s WAN-access link goes down? You better have some kind of fallback solution in place! The customer expects it to work all the time and they don\u2019t care if you run your service over-the-top.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simply put, there are challenges involved in turning up and delivering All-IP services. Especially when it comes to developing client loyalty. Why not make your customers happy by transforming their experience with your ALL-IP service from OK to excellent?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Go Deeper<\/strong><br>For an more comprehensive discussion about addressing these and other challengers in the ALL-IP market, get the Patton White Paper <a href=\"http:\/\/www.patton.com\/info\/Who-Needs-an-Enterprise-Session-Border-Controller\/index.asp?s=blog\">Who Needs an Enterprise Session Border Controller?<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The publication answers the question &#8220;what key challenges does an eSBC address for providers and subscribers of IP-based business communications?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/www.patton.com\/info\/Who-Needs-an-Enterprise-Session-Border-Controller\/index.asp?s-blog\">&gt;&gt;Get the full white paper&#8230;<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What do you think?<\/strong> Are you well-positioned to profit from the ALL-IP network transformation? Are you facing challenges to profitability not mentioned in this post&#8230; or in the white paper? Add your comments below&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*UC = Unified Communications<br>**NGN = Next-Generation Networks<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All-IP, convergence, UC*, NGN**, however you name it, the telephony transformation is happening now. Are you part of it? Whether<\/p>\n","protected":false},"author":21,"featured_media":366,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/posts\/365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/comments?post=365"}],"version-history":[{"count":1,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/posts\/365\/revisions"}],"predecessor-version":[{"id":367,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/posts\/365\/revisions\/367"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/media\/366"}],"wp:attachment":[{"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/media?parent=365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/categories?post=365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.patton.com\/index.php\/wp-json\/wp\/v2\/tags?post=365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}